Now offering expert setup assistance, support, and protection of your connected devices.
EasyCare is an extra level of service protection, assistance, and support offered to Viasat Internet customers.
*Sign up within 30 days of your Viasat Internet service installation to receive this offer.
EasyCare now includes enhanced protection for safeguarding your Viasat Internet service and devices, while helping to ensure a seamless technology experience.
Choose the option that's best for you: EasyCare, EasyCare+, or EasyCare Premium.
Support for your Viasat service & equipment
EasyCare covers basic support for your internet service and equipment, including no charge for required service calls (normally $95 each), discounted annual dish relocation for $95 (normally $200), and priority customer support when you call. Plus, cancel anytime, no obligation.
Get your first 3 months FREE! $9.99/mo. thereafter.*
On-demand expert technical advice & support for your eligible devices
EasyCare+ includes all the basic support of EasyCare, along with easy access to a dedicated team of experts. With a simple phone call, support is available to help provide quick solutions for your technology snags. This includes everything from backing up important files to setting up new devices and connecting to your Viasat Internet service. Live support by trusted experts is available 7 days a week from 7am - 11pm ET.
Get your first 3 months FREE! $14.99/mo. thereafter.*
Worry-free coverage & expert technical support for your eligible devices
EasyCare Premium includes everything from EasyCare+ and worry-free coverage for your eligible tech. This includes protection for your home office, smart home and wearable devices, plus Accidential Damage from Handling for select portable electronics, and simple hassle-free claims, with or without a receipt. Expert tech support is available 7 days a week from 7am - 11pm ET.
Get your first 3 months for just $9.99/mo.! $24.99/mo. thereafter.*
*Sign up within 30 days of your Viasat Internet service installation to receive this offer.
Already a Viasat Internet customer? Log in to My Viasat to add EasyCare to your internet plan.
| NOW AVAILABLE! | |||
|---|---|---|---|
| Features | EasyCare | EasyCare+ | EasyCare Premium |
| No charge for required service calls (regularly $95) | ✓ | ✓ | ✓ |
| Discounted annual dish relocation for $95 (regularly $200) | ✓ | ✓ | ✓ |
| Priority customer support | ✓ | ✓ | ✓ |
| Dedicated home tech support | ✓ | ✓ | |
| Unlimited number of eligible devices | ✓ | ✓ | |
| Protection for home office, smart home, and wearable devices (see list for eligible devices) – no registration or receipts required | ✓ | ||
| Accidental Damage from Handling (ADH) for select portable electronics (see list for eligible devices) | ✓ | ||
|
Get your first 3 months FREE! $9.99/mo. thereafter.* |
Get your first 3 months FREE! $14.99/mo. thereafter.* |
Get your first 3 months for just $9.99/mo.! $24.99/mo. thereafter.* |
*Sign up within 30 days of your Viasat Internet service installation to receive this offer.
Already a Viasat Internet customer? Log in to My Viasat to add EasyCare to your internet plan.
For EasyCare+ and EasyCare Premium customers:
Available 7 days a week
5am - 9pm MT / 7am - 11pm ET
Call 1-866-547-7247
If you're a current Viasat Internet customer, you can easily add an EasyCare protection plan by logging into My Viasat.
If you are not a current customer, you will first need to select a Viasat Internet plan and then add an EasyCare protection plan. You can do this online or by calling 1-855-393-3302.
EasyCare Premium includes worry-free coverage for your eligible home office, smart home, and wearable devices, as well as Accidental Damage and Handling (ADH) for select portable electronics. See the list of eligible devices here.
We offer 3 different plan options so you can find the perfect fit.
EasyCare covers basic support for your Viasat service and equipment. Your first 3 months are FREE when you sign up within 30 days of install. This plan costs $9.99/mo. thereafter.
EasyCare+ includes all the basic support of EasyCare, along with on-demand expert technical advice and support for your eligible devices. Your first 3 months are FREE when you sign up within 30 days of install. This plan costs $14.99/mo. thereafter.
EasyCare Premium (coming soon) includes everything from EasyCare+ and worry-free coverage and expert technical support for your eligible devices. Your first 3 months are just $9.99/mo. when you sign up within 30 days of install. This plan costs $24.99/mo. thereafter.
Viasat Premium customers may file hassle-free claims for covered devices. Start the process here.
Unfortunately, any pre-existing damaged devices are not covered under the plan prior to enrollment. If you need a repair on a device that was damaged prior to enrollment or that is not covered under the EasyCare Premium plan, in-store repairs may be available. In-store repairs are not available in all markets for all products.
Yes! For laptops, tablets, wearables, and printer display screens only, there is no need to stress over accidental drops, spills, or cracked screens. We've got it covered and can repair or replace your device with a minimal service fee of $99, $49, or even $0 per approved claim, depending on the device covered.
Cancellation of EasyCare within 90 days after purchase may result in charges for EasyCare services previously received. Re-enrollment in EasyCare may be restricted for up to 180 days after cancellation. EasyCare+ is provided by Asurion Warranty Services, Inc. and EasyCare Premium is provided by Asurion Technology Services, Inc., and both are subject to its terms of service and terms and conditions, respectively. The EasyCare Premium terms and conditions and EasyCare+ terms of service contain binding arbitration provisions. Enrollment in EasyCare+ or EasyCare Premium is optional and will continue to renew each month until cancelled. You can cancel at any time. Your monthly charge for EasyCare+ or EasyCare Premium is billed by and paid to Viasat. Technical support included with EasyCare+ and EasyCare Premium starts on day one of enrollment.
Breakdown coverage included with EasyCare Premium is not effective until 31 days after your EasyCare Premium plan term begins, and additional service fees may apply per claim for covered products. Service fees are $0, $49, or $99, depending on the device. Per claim and aggregate limits apply; maximum of $2,000 per claim/$5,000 rolling 12-month claim limit. Breakdown covered include mechanical or electrical failure of the product due to defects in material/workmanship, normal wear/tear, power surges. Coverage for breakdown due to Accidental Damage from Handling available for select products only. Replacement device may be new or refurbished of the same or comparable make and model. Offer not available in all areas.
EasyCare Premium Accidental Damage from Handling applies to damage as a result of normal use of laptops, tablets, wearables, and printer display screens only.
For a list of products covered by EasyCare Premium, click here.
EasyCare+ Terms of Service | EasyCare Premium Terms and Conditions
