Legal Documents

Details and Restrictions (residential and business)

This document describes our residential and business service plans. 

Last updated: October 26, 2021.

 

Policies applicable to all internet subscribers


Network Management Policy

This policy describes how we manage Viasat’s network to provide all customers with a high-quality online experience.

Last updated: January 15, 2019.

 


Acceptable Use Policy

This policy describes acceptable use of the Viasat, Exede and Wildblue Internet services as well as permissible and prohibited conduct when using the services.

Last updated: July 1, 2021.

 

Customer Agreement (residential)

This agreement applies to Viasat, Exede and WildBlue residential subscribers.

Last updated:  October 26, 2021.

 


Data Allowance Policy (residential)

This policy applies to the Classic, Evolution and Liberty plans.

Last updated: October 26, 2021.

 


Unlimited Data Policy

This policy applies to the unlimited data plans.

Last updated: October 26, 2021.

 


Bandwidth Usage Policy

This policy applies to the Freedom plans.

Last updated: October 26, 2021.

 


SMS Terms and Conditions

This document applies to your use of our text messaging option.

Last updated: March 21, 2018.

 


Viasat Mobile Application End User License Agreement

This agreement applies to your use of Viasat’s mobile application.

Last updated: June 7, 2018.

 


Viasat Shield Application End User Terms and Conditions

This agreement applies to your use of Viasat Shield application and service.

Last updated: August 10, 2021.

 


End User License Agreement for Email Services

This agreement applies to your use of our Exede or WildBlue email service.

Last updated: November 30, 2017.

 

Customer Agreement (Residential)

The residential Customer Agreement is a combined agreement for Viasat, Exede and WildBlue subscribers.

Last updated: May 1, 2018.

 


End User License Agreement for Email Services

This agreement applies to your use of our Exede or WildBlue email service.

Last updated: November 30, 2017.

 


Data Allowance Policy (Residential) - Wildblue

This policy explains the Data Allowance Policy for the WildBlue internet service.

Last updated: November 30, 2017.

 


Acceptable Use Policy

This policy outlines acceptable use of the WildBlue, Viasat and Exede Internet services as well as permissible and prohibited conduct when using the WildBlue, Viasat or Exede Internet service.

Last updated: November 30, 2017.

 


Network Management Policy - Wildblue

This policy describes how we manage the WildBlue network to provide all customers with a high-quality online experience.

Last updated: November 30, 2017.

 


Limited Warranty - Wildblue

This document applies only to customers who purchased their equipment from Viasat and explains Viasat’s limited warranty of the equipment.

Last updated: November 30, 2017.

 

Customer Agreement (business)

This agreement applies to Viasat and Exede Business subscribers.

Last updated: October 26, 2021.

 


Data Allowance Policy (business)

This policy applies to the Viasat Business plans.

Last updated: May 13, 2019.

 

Viasat In-Flight Wi-Fi Acceptable Use Policy

This policy outlines acceptable use of the in-flight internet service as well as permissible and prohibited conduct when using the in-flight internet service.

Last updated: April 29, 2021.

 

Viasat Applicant Privacy Policy

This Applicant Privacy Policy sets out how we collect, store, process, transfer, share and use data when you apply for a position with Viasat.

Last updated: September 27, 2018