Viasat Customer Terms & Conditions and Policies
Contents
Residential & Business Internet
All Residential & Business Internet customers
Details and Restrictions
This document describes our residential and business service plans.
Last updated: July 30, 2025.
Network Management Policy
This policy describes how we manage Viasat’s network to provide all customers with a high-quality online experience.
Last updated: June 14, 2023.
Acceptable Use Policy
This policy describes the acceptable use of the Viasat Internet services as well as permissible and prohibited conduct when using the services.
Last updated: June 13, 2023.
Residential Viasat Internet services
Customer Agreement (residential)
This agreement applies to all Viasat residential subscribers.
Last updated: July 30, 2025.
Data Allowance Policy (residential)
This policy applies to the Classic, Evolution, Liberty and Connection 25 plans.
Last updated: January 17, 2024.
Unlimited Data Policy
This policy applies to Unleashed, Choice, Discovery, Viasat Essentials and unlimited data plans.
Last updated: July 30, 2025.
Bandwidth Usage Policy
This policy applies to the Freedom plans.
Last updated: April 11, 2023.
SMS Terms and Conditions
This document applies to your use of our text messaging option.
Last updated: March 21, 2018.
Viasat Mobile Application End User License Agreement
This agreement applies to your use of Viasat’s mobile application.
Last updated: June 7, 2018.
Viasat Shield Application End User Terms and Conditions
This agreement applies to your use of Viasat Shield application and service.
Last updated: September 1, 2022.
Business Internet service
Customer Agreement (business)
This agreement applies to all Viasat Business subscribers.
Last updated: June 26, 2025.
Data Allowance Policy (business)
This policy applies to the Viasat Business plans.
Last updated: October 30, 2024.
Europe
Information Security Policy for Euro Broadband Infrastructure Sarl (EBI) Distributors
This policy applies to EBI Distributors.
Last updated: February 1, 2023
Viasat EMEA Unlimited Data Policy for Distributors
This policy applies to Viasat distributors in Europe, the Middle East, and Africa.
Last updated: February 10, 2023
Spain
Legal documents relating to our Internet services in Spain.
Central & South America
Brasil
Legal documents relating to our Internet services in Brasil.
Mexico
Legal documents relating to our Internet services in Mexico.
In-flight Wi-Fi
Viasat In-Flight Wi-Fi Acceptable Use Policy
This policy outlines acceptable use of the in-flight internet service as well as permissible and prohibited conduct when using the in-flight internet service.
Last updated: April 29, 2021.
Advertising
Viasat Advertising Addendum to IAB Terms
Viasat addendum to standard terms and conditions for internet advertising for media buys one year or less.
Last updated: November 1, 2023.
Inmarsat
Customer terms & conditions
Inmarsat’s standard retail customer terms and conditions.
Last updated: April 2025.
Global installation & service terms & conditions
Standard terms incorporated into Global Installation & Service Partner agreements.
Last updated: June 2024.
Supplier terms
Standard terms incorporated into Inmarsat Purchase Orders.
Last updated: January 2022.
Inmarsat customer account request
Form required to be completed for all new customer account applications.
Last updated: November, 2024.
Businesses (non-internet service)
Intelligent Edge Solutions
Viasat Energy Services
Viasat Enterprise
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