A LEADING PROVIDER OF CRITICAL COMMUNICATION SOLUTIONS IN AUSTRALIA AND NEW ZEALAND

Pivotel operates at the forefront of technology, delivering accessible communication solutions that connect people with vital assets, information, and each other.

Its comprehensive range of solutions includes satellite phones, satellite data, satellite internet, and IoT connectivity, designed to perform in the most challenging environments. With a strong commitment to innovation, reliability, and customer support, Pivotel enables connectivity for individuals and businesses, regardless of location.

Partner story

For over two decades, Pivotel has specialized in developing and deploying high-quality communication services to regional, rural, and remote locations across Australia and New Zealand. The company's success is built on strong partnerships and collaboration with customers, dealer network, and wholesale partners, enabling its services to operate even in the most distant corners of the globe.

As a licensed carrier, Pivotel's network offers reliable and secure connectivity services. These services come with unique advantages, such as Australian mobile numbers, complimentary test calls, and cost control tools, including usage alerts, restricted dialling lists, and IP blacklisting- to provide you with greater value, increased simplicity, and peace of mind.

With an Australian-based Customer Care team and a Network Operations Centre providing 24/7 network monitoring, Pivotel is equipped to support its users around the clock, and the organization has extensive experience in key markets such as agriculture, energy, utilities, and beyond. 

Key benefits

  • Tailored Solutions: Pivotel works directly with customers to understand and meet their specific communication requirements, delivering personalized and effective solutions.
  • Local Expertise: Through an extensive dealer network, Pivotel offers products and services that are accessible, supported, and tailored to meet the unique needs of local communities.

Features

  • Specialist Advice: Pivotel's solutions architects, project teams, and dedicated account managers provide expert guidance on hardware, services, and solutions.
  • Wholesale Support: Pivotel empowers wholesale partners with the tools and infrastructure needed to offer advanced connectivity services to their own customer bases or integrate Pivotel's technology into their solutions.

User scenarios

  • Remote workforce: Enable reliable communication for remote workers in industries such as mining, agriculture, and construction, supporting them to stay connected and productive.
  • Emergency services: Provide critical communication infrastructure for emergency response teams in remote and rural areas, enhancing their ability to coordinate and respond to crises.
  • Rural healthcare: Support telemedicine initiatives by delivering secure and reliable connectivity to healthcare providers in remote communities, improving access to medical services.
  • Agricultural monitoring: Facilitate real-time monitoring and management of agricultural operations, including livestock tracking, crop monitoring, and weather updates.
  • Environmental monitoring: Support environmental research and conservation efforts by providing connectivity for remote sensors and monitoring equipment.
  • Transport and logistics: Enhance fleet management and tracking capabilities for transport and logistics companies operating in remote areas, improving efficiency and safety.
“Pivotel's partnership with ELEVATE is a transformative step in connecting regional, rural, and remote communities with leading IoT and satellite-enabled solutions. 
By bridging the gap between cutting-edge technology and those who need it most, we’re driving productivity and safety to new heights in even the most challenging environments."

Darren Cooley, Sales Director, Pivotel