Partner profile
Global leaders in emergency response as a service for connected and IoT devices.
FocusPoint International offers Emergency Response as a Service (ERaaS), leveraging cellular and satellite technology for rapid global emergency assistance. Their comprehensive solutions provide effective coordination, financial protection, and confidence in navigating critical events, backed by top-tier Crisis Response Centers and advanced technology.
FocusPoint International solution
Partner story
FocusPoint International (FPI) is a leading Emergency Response as a Service (ERaaS) provider, offering tailored solutions for individuals and businesses that depend on connected devices. Their expertise lies in managing emergency activations through satellite and cellular networks, providing real-time monitoring, two-way communication, and precise coordination with local response agencies.
A key component of their offering is Overwatch x Rescue™, an emergency SOS Subscription Solution with service guarantee, 24/7 incident, accident and emergency assistance coordination. For end users, that means peace of mind, whether they are adventuring off-grid, working alone, or venturing into environments with limited connectivity.
FPI’s Crisis Response Centers are staffed by experienced first responders, search and rescue specialists, and military personnel, providing a high level of expertise and readiness. This elite team operates 24/7/365 to deliver rapid and effective response to complex emergencies, no matter the time or place.
Additionally, FPI extends its capabilities to IoT device integrations, offering real-time sensor monitoring and proactive issue detection. By combining their connected device expertise with scalable IoT solutions, they deliver significant value across various industries, including travel, energy, and logistics. With FocusPoint International, customers gain a trusted partner in managing emergencies and maintaining operational continuity.
Key benefits
- 24/7 global crisis response operations
- Rapid response to complex emergencies via connected device activations
- Financial protection options available through the service guarantee solution
- Real-time tracking and two-way communication for faster rescues
- Proactive alerts for enhanced preparedness
- Real-time monitoring and data analytics for IoT sensor devices
Features
- Seamless API integrations with satellite, cellular and IoT devices.
- Offers financial protection with no traditional claims process, monetary limits or deductibles
- Customized escalation protocols for emergencies
- Elite response teams with multilingual capabilities for response across 220+ countries and territories
- Centralized platform for device management, monitoring and escalation of emergencies
User scenarios
- SOS activations during outdoor adventures or remote/lone work
- Coordinated rescues with financial coverage
- Real-time issue detection for IoT device networks
- Emergency response in areas without cellular connectivity
- Financial coverage for rescues or medical evacuations
- Specialized responses to security and medical emergency
We’re proud to bring FocusPoint into the Viasat ELEVATE partner ecosystem. Together, we’re pushing boundaries and redefining what safety looks like for those who live, work, and play beyond cellular connectivity. By combining Viasat’s advanced satellite network with our emergency SOS service, we’re delivering comprehensive, customer-first solutions— creating real value for ELEVATE partners who embrace the needs of the off-grid community
Greg Pearson, CEO, FocusPoint International
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