High-speed, low-cost internet

The FCC's CAF II program focuses on expanding high-speed internet access to millions of people who otherwise wouldn't have access. Viasat (through its subsidiary, Viasat Carrier Services, Inc.), is a proud participant in CAF II and offers plans with discounted satellite internet and phone service to qualifying service areas.

You can check to see if you are in a CAF II qualifying area by using Viasat's service availability lookup tool at this link, or by calling 1-855-851-7419

If you are a New Customer, you will be required to sign a customer agreement that contains the CAF II addendum with a 1-year contract.

If you are a Current Customer, you will be transitioned to a new 1-year contract.

Yes, the residential and business CAF II Connection 25 plans are eligible to purchase additional High-Speed Data.

The services currently available to add on to the CAF II plans are EasyCare and Viasat Voice.

At this time, Viasat does not support combining the ACP and Lifeline discounts with CAF II internet plans. 

Lifeline is a federal benefit that lowers the monthly cost of phone or internet service for eligible customers. It may be applied as a discount with Viasat's residential CAF II plans. The Lifeline discount is available per household only (not per person) and is nontransferable.

The discounts for qualified customers are: $5.25/month for voice-only service OR $9.25/month for internet service. The discounts cannot be combined. The Voice-only Lifeline discount is only available unitl 12/1/2024. The federal government is eliminating the standalone voice discount for most locations on 12/2/2024.

Eligible households can qualify either online via the government's National Verifier website or via a written application (Oregon residents see below). For more information on how to qualify, click here.

You qualify if your income is at or below 135% of the federal poverty level OR you or someone in your household is a participant in one of the following programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), Veterans and Survivor Pension Benefit OR you are a Tribal lands resident who participates in Lifeline qualifying tribal programs. 

Please visit https://www.lifelinesupport.org/ to apply online or call the Lifeline Support Center at 1-800-234-9473. 

You can also apply by mail by printing your application from https://www.lifelinesupport.org/wp-content/uploads/documents/get-lifeline/LI_Application_NVstates.pdf and mailing it, along with your proof of eligibility to USAC, Lifeline Support Center, P.O. Box 9100 Wilkes-Barre, PA 18773.

Residents of Oregon can determine eligibility here:

Oregon: https://apps.puc.state.or.us/rspf/otapapp.asp

1-800-848-4442

1-800-648-3458 (TTY)

Important: Once your application has been approved, please call us at 1-855-851-7419 with your application I.D. confirming your eligibility.

Yes, the Lifeline discount can be added to an account as long as you have qualified for Lifeline and Viasat is able to confirm your eligibility.

If qualified and you live on federally recognized tribal lands and/or you participate in select tribal programs, you may be eligible for a Link-Up program discount of up to $100 off your Voice installation fees.

Viasat Voice phone service is offered with Viasat's residential and business CAF II plans. For residential plans only, you can order Voice as a standalone service or combine it with your CAF II internet plan offered at a discount. 

If you do not believe that Viasat has satisfactorily addressed any concern regarding your service, billing, or account, you have the option to file a formal complaint with the local public utility commission.