Connect to ACP savings

Dad and son doing homework on laptop with the help of Viasat's satellite internet and the FCC's Affordable Connectivity Program.
Are you a current customer?

Learn how to apply the ACP discount to your existing plan if you qualify.

Woman having affordable Viasat satellite internet installed with the help of the FCC's Affordable Connectivity Program.
Are you a new customer?

Learn about our plans and if you're eligible for ACP. New customers also qualify for our promo discount.

How to apply

Step #1 Check eligibility

Click on the link below to see if you or someone in your household may qualify for the ACP discount.

Step #2 Apply

Use the link below to apply and submit the required documents online or via mail.

Step #3 Sign up

Once approved for ACP and you have your Application ID, call us at 1-800-590-4064 or click below to find the right plan for you and apply the discount.

Man sitting at a table with laptop and cup of coffee staying connected with Viasat's satellite internet and the FCC's Affordable Connectivity Program.

What is the Affordable Connectivity Program (ACP)?

ACP is a new federal program that offers payment assistance on internet services to keep qualifying customers connected to online learning, healthcare, work, and more. If you're eligible:

 

  • You may reduce your monthly internet bill up to $30/mo. or:
  • Save up to $75/mo. if you reside on qualifying Tribal lands
Two women smiling and standing shoulder to shoulder in an open field, excited to have affordable satellite internet with help from Viasat and the FCC's Affordable Connectivity Program.

More affordable internet access

Viasat supports the ACP to provide high-speed, reliable internet to qualifying people in need. Stay connected for access to the important things:

 

  • Online learning
  • Work from home
  • Healthcare
  • And more

Frequently asked questions

About the Affordable Connectivity Program

The Emergency Broadband Benefit (EBB) ended on 12/31/21 and was replaced with the Affordable Connectivity Program. Those households fully enrolled in the EBB program as of 12/31/21 continued to receive their EBB monthly benefits until 3/1/22.

The Affordable Connectivity Program (ACP) is up to a $30/mo. discount that applies to the cost of internet service if your household qualifies. If you reside on qualifying Tribal lands, you may be eligible for up to a $75/mo. discount.

Congress intended for the ACP to replace the EBB as a longer-term program. It will continue for so long as the government provides funding for the ACP. If the program ends, customers will be subject to Viasat's regular rates, terms, and conditions.

Once the ACP program ends or you are no longer eligible, if you choose to continue with your current internet service plan, you will be subject to Viasat's regular rates, terms, and conditions.

Eligible households that live on qualifying Tribal lands may receive a discount of up to $75/mo. off Viasat Internet service.

Viasat is eager to assist you with any concerns; however ACP participants may also contact the FCC's Consumer Complaint Center at 1-888-225-5322 or at https://consumercomplaints.fcc.gov/hc/en-us/articles/4412582232980-Need-Help-with-an-Affordable-Connectivity-Program-ACP-or-Emergency-Broadband-Benefit-EBB-complaint 

ACP eligibility and the application process

To ensure that your Application ID is still valid and that it will be accepted when Viasat enters it in the government's NLAD ACP database, here is what you need to know:

 

  • Application ID numbers are only valid for 90 days. Check to see if your Application ID is still valid by clicking here.
  • If your Application ID number is no longer valid, you will need to reapply on the ACP website and then contact us at 1-855-559-1379.
  • When speaking with a Viasat agent, make sure the name and spelling that you provide to the Viasat agent is exactly the same as what was used for your National Verifier application.
  • Ensure the date of birth that you provide to the Viasat agent is the same as what was used for your National Verifier application.

In order to qualify for the ACP benefit, your household's income must be at or below 200% of the Federal Poverty Guidelines, or a member of your household must meet at least one of the following criteria:

 

  • Participates in one of these assistance programs: The National School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision; SNAP, Medicaid, Federal Public Housing Assistance, Supplemental Security Income (SSI), WIC, Veterans Pension and Survivors Benefits or Lifeline;
  • Participates in one of these assistance programs and live on Qualifying Tribal lands: Bureau of Indian Affairs General Assistance, Tribal TANF, Food Distribution Program on Indian Reservations, Tribal Head Start (income based);
  • Received a Federal Pell Grant during the current award year;
  • Meets the eligibility criteria for a participating provider's existing low-income internet program

The benefit is limited to one per household and can only be applied to one provider at a time. However, you may choose to transfer your benefit to another participating provider at any time. 

The ACP benefit is nontransferable between other persons or households. The ACP benefit is limited to one monthly benefit per household.

You may be de-enrolled from the ACP through Viasat for several reasons, including the following:

 

  • If you no longer meet the eligibility requirements of ACP
  • If you request another service provider to transfer your ACP discount to them from Viasat
  • If you request to be de-enrolled from ACP through Viasat
  • If the monthly cost of your internet service is entirely covered by the ACP discount and you have not used the service at least once in the past 30 days

The Application ID obtained through the National Verifier expires after 90 days. Customers will need to reapply on the ACP website to get a new Application ID if they request to have their provider apply the ACP discount more than 90 days after first obtaining the Application ID.

ACP and your internet bill

Yes, you can apply the ACP to the cost or your current Viasat Internet service.

Your ACP discount will appear in the same location as your standard Internet Plan charges as "ACP Discount" or "ACP Tribal Land Discount", and it will reduce the total due by up to $30 per month, or up to $75 per month for those residing on eligible Tribal lands.

You could see the ACP discount on the first bill you receive following confirmation of your enrollment in the ACP. However, depending on when you enroll, and the date of your bill cycle, the discount may not appear until your second bill after enrollment. 

Viasat motif

Viasat service and participation in the ACP program is only available in select areas and to eligible households. At the conclusion of the ACP program or when a household is no longer eligible, customers will be subject to Viasat's regular rates, terms, and conditions. 

One-time standard installation fee may be charged at the time of sale. Monthly service fee, equipment lease fee and taxes apply. Offer may be changed or withdrawn at any time. If you receive service through the ACP, you may discontinue service or switch to another service plan at any time without penalty, and you may transfer your benefit to another participating provider up to one time per month.

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