• Log into My Viasat and select Billing
• Select view bill for the bill you would like to print
• There are two buttons in the upper right hand corner to print or download your statement

Your first statement is emailed at the start of your bill cycle date, usually within four days of installation. This first statement is typically larger than your future monthly bills because it includes:

• The charge for your first full month of service.
• The first few days of service before the billing date.
• If applicable, it will also include any one-time charges related to your setup and installation.

Here are the most common reasons your bill may have changed from the previous month:

• Promotional Discount Ended: Viasat occasionally offers promotions that provide credits to your account for a limited time, such as a $10 credit for the next three months. When the promotion or courtesy credit period ends, the monthly credit also stops.
• More High-Speed Data Purchased: Some Viasat plans allow you to purchase additional high-speed data, which can increase your bill.
• Service Plan Change: If you upgraded to a new plan with a higher price, you may see an additional (prorated) charge on your next statement for the days between the old and new plans.
• Payment Due Date Change: If you moved your payment due date forward, and this change extends the current billing cycle to more than 30 days, your next bill will be slightly higher to account for the extra days. For example, moving the due date from the 6th to the 10th results in a 34-day billing cycle. The prorated adjustment will only affect the next month's bill.
• Unpaid Balance from the Past Month: If you had an unpaid balance from the previous month, it will be added to your current bill.
• Increased State or County Fees: Occasionally, state or county taxes, user fees, or other charges issued by your local government may increase. These changes will affect the balance of your future monthly statements.

Log into My Viasat

• To change your payment due date, click on Billing at the top of the screen
• Locate Change bill date under the Payments section
• Choose your desired payment due date
• Confirm your payment due date

Yes, you can make a payment in My Viasat in advance of your billing date.

 

Refunds will be issued to the payment method the payment originated from.

• Automatic Payments: Viasat primarily encourages automatic payments via credit/debit cards or bank accounts (ACH transfer).
• Online Payments: You can manage and pay your bill online through the My Viasat customer portal.
• Mobile Payments: Viasat offers payment options through the My Viasat mobile app and text messaging.
• Automated IVR: You can also make payments through the automated phone system (IVR).
• Payment Type Options:

                o  Accel

                o   American Express

                o   Bank Transfer (ACH)

                o   Diners Club

                o   Discover

                o   JCB

                o   MasterCard

                o   Nyce

                o   PayPal

                o   Pulse

                o   Star

                o   UnionPay (CUP)

                o   Visa

• Other Options: Prepaid cards and gift cards.

To make a payment or update your payment method using your bank account on My Viasat,  login with your User ID and Password via Trustly. This is a secure payment platform and Viasat does not retain your User ID or Password.

1. Choose “Bank Account” payment when you're ready to pay your bill online.
2. Select your bank: If you don’t see your bank, use the search bar and then select your bank from that list.
3. Login securely through your bank: You'll then be securely redirected to your bank's familiar online login page. This is where you'll log in using your usual online banking credentials, just like you normally would to check your balance or pay bills directly through your bank. NOTE: Viasat nor Trustly ever sees or stores your bank login details. That secure login happens directly with your bank.
4. Confirm your payment: Once you're logged into your bank, you’ll choose which checking or savings account to use and then complete the authorization to use your account for payment.
5. Instant confirmation: After you confirm, you'll receive confirmation that your account was authorized for payment. This means your payment will be processed quickly and efficiently.