How to Set Up Viasat Voice
Once you have your voice adapter, modem or Wi-Fi gateway, it just takes just a few connections to get your home phone equipment set up.
Follow these 2 steps to set up your Viasat Voice in no time!
Step 1
Viasast Satellite Modem
Connect the Viasat Satellite Modem with Viasat Voice Adapter.
- Connect the Ethernet cable that came with your modem to the yellow WAN/Globe icon port on the Voice Adapter.
- Connect the Ethernet cable that comes with your Voice Adapter from the green LAN/network icon port on the Voice Adapter to your computer or Wi-Fi router.
- Connect the phone cord (included) from PHONE 1/the phone symbol on the Voice Adapter to your phone.
- If you have the Voice adapter with numbered phone ports, do not connect anything on the port labeled “PHONE 2”.
- Plugin the power cord and proceed to Activation.
Important: Voice and the Viasat Internet service may not work properly if you place a router or computer between the Viasat Satellite Modem and the Voice Adapter.
Viasat Wi-Fi Gateway and Viasat Wi-Fi Modem
Steps for Voice subscribers who have the Viasat Wi-Fi Modem or Wi-Fi Gateway - use the phone adapter to connect your service built into the modem.
- Connect Ethernet cable included with a modem from your modem to your computer or Wi-Fi router.
- Connect the phone cord from the phone port on the Modem to your phone.
- Plugin the power cord and proceed to Activation.
Step 2
Now you're ready to Activate your Viasat Voice service
- Visit https://viasat.user.alianza.com/login.
- Enter your account number and last name to activate your service.
That's all there is to it! You're ready to start using your Viasat Voice service!
Important note: Battery Backup
When your home loses power, your Viasat Internet and Voice will also go down, so you will be unable to access the Internet or call 911 in the event of an emergency. Protect your home and family with a battery backup solution that keeps your Viasat Internet and Voice up and running for hours when the power goes out. Click here for more information.