Virtual Private Networks (VPNs)
A Virtual Private Network (VPN) is a method by which you can encrypt your data so that your physical location, identity and online activity cannot be discovered, even on a public wireless network.
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VPNs and other remote computer access software such as those used to connect business servers to at-home workers may be very slow with Viasat Internet.
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Some VPNs may not work at all. Other “SSL”-based VPNs may work just fine.
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Try disconnecting your VPN. If your service works fine without the VPN, but you experience problems, such as very slow speeds, when your VPN is connected, this is an indicator your VPN may not be compatible with the Viasat network.
- Your VPN provider - likely your employer - may require specific security or firewall settings in order to connect successfully to the internet. Contact your VPN provider for troubleshooting.
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Viasat does not provide technical support for VPN connections.
- If you need help setting up, using, or troubleshooting your VPN connections, please contact your VPN provider.
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