GET $90 OFF ($30/mo. for your first 3 months) with plans starting at $39.99/mo.*!

or call 1-855-393-3302

*Viasat Essentials plan starting at $39.99/mo. with promotion, $69.99 thereafter. Must mention offer when ordering service over the phone. Additional terms apply.

GET $90 OFF ($30/mo. for your first 3 months) with plans starting at $39.99/mo.*!

or call 1-855-393-3302

*Viasat Essentials plan starting at $39.99/mo. with promotion, $69.99 thereafter. Must mention offer when ordering service over the phone. Additional terms apply.

GET $90 OFF

($30/mo. for your first 3 months)

with plans starting at $39.99/mo.*!

*Viasat Essentials plan starting at $39.99/mo. with promotion, $69.99 thereafter. Must mention offer when ordering service over the phone. Additional terms apply.

Viasat Fiber Equipment Support

To download the Viasat Fiber equipment user guide, click HERE.

Reboot your Optical Network Terminal

NOTE: Optical Network Terminal = ONT

  1. Unplug the power cable from the electrical outlet and wait 10 seconds then plug it back in. (Avoid disconnecting from the back of the ONT as the clip is fragile.) 
  2. Allow ~5 minutes for the ONT to power back up.  
    1. If using a 3rd Party Router, unplug the router from the power outlet and wait until the ONT is back online before plugging the router back in. 
  3. The Power, PON, Internet, and WLAN LED lights on the front of the ONT will turn solid green when the ONT is back online.

Reset your SSID and Wi-Fi Password

NOTE:  All Wi-Fi connected devices will lose access to the internet when you update your Wi-Fi name (SSID) and/or password. You will need to update your SSID and/or password on all devices.

  1. Login to My Viasat
  2.  Click on the Network tab
  3.  Click Update name and password
  4. Enter new SSID and Password
    1. You do not need to update the SSID
  5. Click Change Wi-Fi Information to save
Related articles you may be interested in:

Residential Customers: (855) 463-9333

To Manage Your Account, Go To My Viasat

Log Into My Viasat
Speak with Care Agent